Utilities Sector Consulting

Our Expertise, Your Infrastructure. TECH SOLUTIONS FOR THE MODERN UTILITY PROVIDER.

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Nuclear SMR Integration

ARC is actively engaged in supporting the deployment of Small Modular Reactors (SMRs). As utilities embrace nuclear as a clean and reliable energy source, ARC provides the strategic consulting and operational support across the SMR lifecycle, from early stage planning and regulatory navigation to supply chain development and workforce strategy. Our team understands the unique demands of the nuclear sector and delivers tailored solutions to ensure safe, timely, and efficient SMR integration.

SMR Life Cycle Phases

ARC's Offering

ARC's Offering Details

Integrated Management System & Process Optimization

We design and implement Integrated Management Systems (IMS) that unify quality, safety, environmental, and operational processes into a single, streamlined digital framework. Tailored specifically for early stage projects in energy and infrastructure, our IMS approach provides the foundation for regulatory readiness, stakeholder transparency, and long-term operational efficiency.

Our team helps define system requirements based on ISO standards and industry best practices, ensuring your organization is well prepared for licensing, permitting, and compliance reporting.

Our services include:
- Centralized document control and versioning
- Audit ready tracking of quality, safety, and environmental procedures
- Custom workflows and approval hierarchies
- User access and security protocols aligned with data governance needs
- Integration with tools like SharePoint, Microsoft 365, and project controls software

By establishing an IMS early in the project lifecycle, you not only support better decision-making and collaboration during the feasibility phase, but you also lay the groundwork for a scalable system that can grow with the project through construction, operation, and eventual decommissioning.

Technical Infrastructure & Feasibility Tools

We provide the foundational IT infrastructure needed to support the complex technical work that takes place during the feasibility study phase. Our solutions enable engineering, environmental, economic, and policy teams to collaborate efficiently, securely, and remotely with the performance and scalability required for high stakes analysis.Our services include:
- Cloud based environments configured for modeling, GIS, and simulation software
- Secure remote access solutions for cross-functional and partner teams
- Network architecture and data storage planning to support large scale data sets
- Integration of specialized feasibility tools and platforms
- Performance optimization to ensure smooth, reliable access to resource intensive applications

We work closely with technical consultants, Project Managers, and leadership teams to ensure the IT environment is stable, secure, and aligned with project timelines. By setting up the right infrastructure from the start, we help you avoid delays, reduce risk, and build a digital foundation that can scale into the licensing, construction, and operational phases ahead.

Data Governance & Cybersecurity frameworks

We help organizations establish strong data governance and Cyber Security frameworks early in the project lifecycle to ensure information integrity, regulatory compliance, and stakeholder trust. As projects progress through feasibility toward licensing, managing data securely and responsibly becomes essential, particularly when engaging with government bodies, Indigenous partners, and technical consultants.

Our services include:
- Development of data classification and access control policies
- Implementation of secure storage, encryption, and backup solutions
- Cyber Security risk assessments tailored to project scope and sensitivity
- Compliance alignment with relevant privacy laws, ISO standards, and industry regulations
- Data planning, particularly for Indigenous or community held data


We ensure your project’s digital assets are protected from day one, whether it’s feasibility models, environmental data, engagement records, or proprietary research. Our frameworks are designed to evolve with your project, supporting audit trails, secure collaboration, and data accountability through every stage from pre licensing to decommissioning.

Why ARC for Nuclear?

With Canada's SMR roadmap accelerating, ARC provides the technical backbone and regulatory foresight nuclear IT professionals need - from aligned frameworks to real time process opimization.

Interested in ARC's Nuclear services?

Contact Our
Nuclear team

The world's utilities sector is changing, and you need to keep up with confidence. Great infrastructure and industry insight alone won’t cut it. You need a powerful combination of experience, knowledge, and cutting-edge technology solutions for your business to keep reaching its goals.

100,000+ Hours of Utilities Consulting and Technology Implementation Experience

Utilities in both Canada and the United States have relied on ARC’s expertise and knowledge to advise them in both regulated and deregulated utilities environments. Our deep industry knowledge, honed by advising clients and regulators since the beginning of deregulation in the Alberta energy market, is a powerful tool we bring to all client projects to ensure success.

We pride ourselves in holding an exceptional track record of on-time, on-budget, and high-value projects that result in significant savings, cost recovery, and growth opportunities for our clients.

Utilities sector consulting

Explore our knowledge and technology-based solutions that will enable your business to operate efficiently, grow, and thrive.

Strategic and Management Consulting

Custom Software
Development

Package Implementation
and Enhancement

Innovation, Benchmarking,
& Research System

Operational
Support

Competitive Digital
Benchmarking

Deep Utilities Expertise

Our utilities expertise lies in six key areas that will set your business apart. Powered by deep industry knowledge and forward-thinking technology solutions for the modern utilities provider, we give you the missing pieces to stay ahead in a shifting and competitive industry.

  • IT & Business Strategy
  • Regulatory & Market Mechanics
  • Market Design
  • Business Process Architecture
  • Demand Management
  • Market Return Maximization
  • Operational Process Improvement
  • Core Deregulation Systems
  • Industry-Specific Systems
  • Customer Care & Engagement
  • Data Analytics & Warehouses
  • Market Operations & Mechanics
  • SCADA & OT Systems
  • GIS
  • “Meter To Cash”
  • Customer Information Systems
  • Customer Relationship Management
  • GIS
  • ERP
  • MDM & Metering
  • HR & Finance
  • Billing
  • Customer Care
  • Asset Management
  • Load & Financial Settlement
  • Data Transmission
  • Vendors Such As IBM (Maximo), SAP & Oracle, iTron, Landis+Gyr, ESRI, GE, Microsoft, & Many Others

Custom Utility Products Implemented

  • RASeR – Audit Tool
  • LASeR – Settlement
  • Billing (Mass and C&I)
  • ARCPower and ARC Billing
  • NOMAD – AESS: Electric
  • NOMAD – NGSS: Gas

Functional Areas

  • Revenue Assurance
  • Market Transaction
  • Management
  • Load Forecasting
  • Billing
  • Profiling
  • Data Warehousing
  • Customer Care / CRM
  • ERP Interface
  • And More…
  • Utility Management
  • Business Process Optimization
  • Resource Coverage
  • Diagnostic Audits
  • Regulatory & Board Support
  • Expert Witness
  • Rates Design
  • Forecasting

Elizabeth Genge

Recruitment Specialist

Elizabeth Genge is ARC's Recruitment Specialist. She has held this position for 8 years and handles company-wide recruitment needs. Elizabeth is a reliable, hardworking individual who is able to efficiently complete tasks while maintaining a high attention to detail. Contact her if you are interested in joining our team!

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Why We Succeed

ARC thrives because we work in partnership with our clients, combining our skills, goals, and knowledge to complete projects to the highest standards of success. Through open and honest communication and early engagement, we tackle issues head-on, planning for risk contingency and mitigation before they get out of hand.

Why ARC

After working on over 200 utility sector projects, ARC is armed with a full suite of technology solutions and expert knowledge to keep your business on the cutting edge of the utilities industry.

Here are a few other reasons ARC is the best bet for your business: 

  • We offer a mix of packages and custom solutions
  • We have resolved challenges for many large, multi-vendor, multi-year projects including 50% project rescues
  • Our solutions are leading edge innovation
  • We can manage business problems with or without IT
  • We don’t believe in “buzz words” — we offer real value in everything we say and do
  • ARC focuses on long-term success, not quick, poorly executed projects

Proven, Actionable Results

  • We have a track record of helping utilities companies transform and grow
  • We can handle complete overhauls and restructures after deregulation of the market
  • ARC sees 10x investment returns for their clients
  • Our solutions have evolved as our clients do — No reworks necessary
  • We meet you where you’re at, starting with a strategy to enable change and transformation at its full potential

Utility Sectors We Have Worked In

  • IT
  • OT / Scada / Control room
  • Corporate Applications
  • Forecasting
  • Meter to Cash / Customer Care / Operations
  • Regulatory and Markets
  • GIS
  • Asset Management

contact our team

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ARC NEWS

The latest from our team of
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Case Studies

Examples of IT & management
projects we’ve completed in the past.

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