Managed IT Services

At ARC, your IT needs are our priority — no matter where on the globe you do business. We are the go-to managed IT services company for dozens of happy clients. 

All of Our Services

Your IT Services partner

Managed IT Services FROM ANYWHERE IN THE WORLD

IT Managed Services

You have a business to run. ARC Managed IT Services will protect you and your organization so that
you can focus on what matters most: Ensuring your core business thrives.

Our IT Services

When you hire ARC Managed IT Services, you don’t just get a Managed Services Provider. You get a partner who cares about your success. No matter where you start or how you grow, we will be by your side to ensure the functionality and safety of your business.

IT Support — 24x7

IT complications don’t necessarily wait for business hours. We provide day-to-day IT support with 24-7 coverage and end-user support while handling all tickets and escalations with utmost importance. Whether your business requires complete system management or a co-managed environment, we work with you to ensure your needs are met. Together, let’s prime your business for ultimate success and minimize downtime.

Cybersecurity

In today’s world, robust cybersecurity is a necessity, and our key toolsets ensure every drop of personal information and the entirety of your organization’s data is protected at the highest level. Don’t take on the implementation of your cybersecurity protocols alone. We help implement and manage cybersecurity solutions from the latest in multi-factor authentication (MFA) through to zero trust architecture. Whatever level of protection you desire, ARC’s Managed Services will make it happen.

Hardware and Software Procurement

Both simple and complex IT solutions require a perfect blend of hardware and software. Strong partner relationships mean we can extend competitive pricing on hardware and software to all our clients, keeping both the procurement and maintenance of your assets simple. When you work with ARC, you receive top-tier, all-encompassing service and support alongside affordable solutions to meet your needs.

Consulting

IT is complicated, and every business is unique. That’s why we provide you with expert consultation on anything you may need help with. Whether that’s Evergreening Policies, Disaster Recovery and Business Continuity Plans, or building out an IT Roadmap for your growth trajectory, our experts are here to ensure you’re on the right track with your IT services.

Cloud Services

Migrating to the cloud can be a massive endeavour, but with our managed IT services, you can sit back, relax, and rely on us to ensure your network and data are safely stored. Starting with an in-depth assessment of your current environment, we then work with several IaaS providers to host your infrastructure. Paired with regular secure backups, as well as migrations from physical to virtual (and reverse) and virtual to virtual, your ongoing cloud experience will be simple and flawless.

Network Setup and Support

Networks must keep up with the daily demands of doing business. Our Managed IT Services include a suite of talented experts with deep-rooted experience in network design, configuration, and ongoing support. We ensure your infrastructure runs at the highest performance, reliability, and scalability at all times.

Backup and Disaster Recovery

Downtime and data loss can incur major costs for any business — and it’s no longer a question of “if” but “when.” That’s why we offer exceptional backup and disaster recovery services. Through reliable backup systems and automated recovery processes and procedures, we ensure your business can operate at its full capacity with minimal downtime, even if disaster strikes.

"“The Real Estate Council of Alberta (RECA) has been working with ARC Business Solutions since 2011. ARC has successfully completed numerous Enterprise Information Management projects and Management Consulting engagements.  The ARC consultants have excellent technical, communication and leadership skills. ARC is truly a long-term IT consulting partner of RECA”.
Stefan Myroniuk
IST Manager at Real Estate Council of Alberta
"ARC has been one of our go-to partners for talented, effective technology resources for many years. Their team really take the time to listen to our business challenges and the staff they've provided have been a great fit within our team. The ARC team has been invaluable in reaching our goals and tackling difficult challenges over the years."
Joel McGovern
Director of Information Systems at Alberta Medical Association
“ARC Managed Services has been a great partner in our IT journey. Their technicians quickly became like fellow employees to our staff. Daily tickets are handled with care and attention. Their technical skills are deep and when something comes up that is outside the normal, they communicate expectations timely.

Like most managed service providers, remote support can only go so far. We have an ARC technician come on-site weekly and that has further created trust that they are here to support our staff with the day-to-day IT issues.

Unlike some of the larger name MSPs, ARC is positioned perfectly to be a boutique provider which gives you some flexibility in how the agreement is put together.

They are a small but mighty managed service provider!”
Jason Grilo
OpenCircle

Why Choose Us?

ARC is a trusted expert in the managed IT services space. We get to know you and your business, working with you as a full-on partner or with ad-hoc services to keep your organization running as smoothly as possible. 

Trusting ARC means having full confidence in your day-to-day IT operations, data protection, and cybersecurity. We’re in the business of elevating our clients by working together to understand your unique needs and ensuring we take care of all things IT so you can focus on growing your company.

We’re confident your business will benefit from working with ARC’s IT Managed Services

contact our team

Contact Us

Elizabeth Genge

Recruitment Specialist

Elizabeth Genge is ARC's Recruitment Specialist. She has held this position for 8 years and handles company-wide recruitment needs. Elizabeth is a reliable, hardworking individual who is able to efficiently complete tasks while maintaining a high attention to detail. Contact her if you are interested in joining our team!

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